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  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • Is taking CBD safe?
    According to all current studies, yes; CBD has a good safety profile. Since 2016, MHRA regulation has stated CBD brands cannot make any medical claims relating to CBD. Because of this, you should never buy CBD from a retailer that makes any medical claims about their CBD.
  • Is CBD vegan friendly?
    All of our CBD oils are suitable for vegans and vegetarians and contain no animal products. Our CBD oils are made from only responsibly sourced Colorado hemp, a plant-based carrier oil (hemp seed oil or MCT oil), natural flavourings and sometimes added vitamins and plant-based supplements. In fact, all Gelato CBD products are perfect for vegans except for our CBD Gummy Bears, which do contain gelatine.
  • Can I travel with CBD abroad?
    Always check individual country laws before you travel with your CBD to ensure you won’t get pulled up for it. Some countries which you shouldn’t travel with CBD as its is illegal include: Dubai and Arab countries Southeast Asia South Korea Japan Russia USA (some states) These countries have laws on CBD which make it strictly illegal. You will be unable to buy the cannabinoid when you are there and shouldn’t have it on your person. Penalties for having CBD will vary from country to country.
  • Can I drive after taking CBD?
    CBD does not have any psychoactive effects; however, you may find that CBD oil makes you feel a little tired or sleepy. If you’re trying CBD oil for the first time, we recommend that you take your first dose when you won’t need to drive or operate machinery for a few hours.
  • Can I use CBD for Medication Purposes?
    Always speak to your doctor before taking CBD alongside any medication. Even though CBD can’t be discussed in relation to medicinal properties due to its current legal status, it still interacts with the human body in ways which need to be considered.
  • What Benefits are there in taking CBD?
    Several studies show the benefits of pure CBD may have wide-ranging positive effects, though. To understand those benefits, it’s important to consider our body’s endocannabinoid system, a complex system of enzymes, neurotransmitters and receptors that plays an important role in the development of our central nervous system. This system helps regulate a variety of functions, including pain, motor control, memory, appetite, inflammation and more. By further studying CBD’s effects in these specific areas, we may better understand how CBD impacts a variety of conditions and disorders. Some benefits may include: Help with neurological related disorders Pain Relief Anxiety and Mood disorders Cancer related disorders
  • Is CBD legal in the UK?
    CBD products are legal to buy and sell in the UK, as long as they are derived from one of the 63 industrial hemp strains that have been EU-approved. To be legal for sale in the UK, CBD products must not contain more than 0.2% of the illegal and psychoactive compound, THC (tetrahydrocannabinol).
  • Which CBD Oil strength should I buy?
    The optimal dosage for CBD differs from person to person and can depend on several factors including body weight, height and tolerance. If you’re new to CBD however, we recommend starting with a lower strength oil and taking around 1-2 drops per day. Continue at this dose for at least 2 weeks to observe how it works for you. If after 2 weeks you aren’t experiencing your desired benefits, consider increasing your servings or moving up to a higher strength. If you have been using 200mg concentration and are taking more than 6 drops per day, we recommend moving to up to a higher strength oil. You’ll find you will need to take far less drops which will be more cost-effective for you. There are no known adverse effects from taking CBD and there has never been a case of anyone ‘over-dosing’ on cannabidiol.
  • What are CBD Oil Drops?
    CBD Oil drops or ‘CBD tongue drops’ provide a method to take CBD in liquid form. A quality product will consist of a carrier oil (we use MCT oil) and cannabidiol extract. CBD Oil Drops, also include flavourings to enhance the experience of taking CBD drops orally. The most common and effective method for taking CBD oil is to take it sublingually (drops placed under the tongue). However, they can also be added to food and drinks or even applied directly to the skin.
  • Are CBD products tested on animals?
    We’re proud to say that none of our CBD products are tested on animals and are completely cruelty free. This includes all of our CBD oils and even our premium CBD creams in the Infused range. Our Infused CBD range and other topicals are still completely safe and suitable for use on even the most sensitive skin and without any animal testing
  • Can CBD get you high?
    CBD will not get you high in any quantity or dose because it is not psychotropic. Psychotropic simply means a psychoactive effect that has intoxicating qualities. THC, which is another compound found in cannabis, is the compound responsible for the psychotropic effects associated with hemp and cannabis, and you won’t find it above 0.0% in Vitality CBD products.
  • What are CBD Capsules?
    CBD Capsules are simply another method to take cannabidiol. They are usually flavourless and will contain a measured dose of CBD oil. They provide a convenient alternative to CBD Oil Drops which are designed to be taken under the tongue, or in food and drinks and also allow for more consistent dosing.
  • Which strength of CBD Capsules should I buy?
    If you’re completely new to CBD, we would recommend starting off with our 10mg strength capsules. We recommend one capsule per day and that you trial taking them for at least 1 week before you decide whether you may need our high strength 25mg capsules.
  • Should I take Broad Spectrum CBD or Pure CBD?
    The choice between pure CBD and broad-spectrum CBD just depends on your requirements. What each of these pieces of terminology means will help you get the CBD product that suits your needs. So, which is best? As is often the case, each type of CBD has its own merits. Many people prefer to take pure CBD, however if you’d rather retain natural plant matter and use a more natural form of CBD, your best option will be broad-spectrum CBD. Checking all of your options and the differing amounts of CBD is the safest course of action.
  • I have tried CBD for a week now, why is it not making a difference?
    Based on our own research and listening to customers, the most satisfied users took a 70mg dose for 21 days straight. Consistency is key to CBD, so give it a go for 21 days; if you are still unsure at Gelato CBD, we have specific mentors who will be happy to advise you further.
  • What is the difference between broad spectrum CBD and pure CBD?
    Pure CBD: As the name suggests, Pure CBD is 99.9% pure CBD with 0.0% THC. During the extraction process, everything else in the plant matter is removed, including additional cannabinoids, terpenes, waxes and oils found in hemp. Broad Spectrum CBD: Products that are broad spectrum retain the additional cannabinoids, terpenes and flavonoids in full spectrum, whilst removing all traces of THC. This type of CBD is preferred for more organic products that want to make use of the natural features of the hemp plant.
  • DOES A CUSTOMER NEED TO BOTH CLICK ON MY LINK AND USE MY COUPON CODE FOR ME TO RECEIVE CREDIT?
    No. As long as customers use the special tracking link, you will receive a commission credit!
  • I APPLIED TO THE PROGRAM, WHEN WILL I BE APPROVED?
    Your interest is important to us. We have a large volume of applications to review, but we promise to get back to you as soon as possible.
  • HOW DOES THE GELATO CBD AFFILIATE PROGRAM WORK?
    You can apply for the program with Gelato CBD online. After your application is reviewed and approved, you will receive a special log in portal and coupon code. When you refer people to purchase on www. gelatocbdstore.com using your link, you will receive a 10% commission.
  • HOW DO I SEND PEOPLE TO THE GELATO CBD WEBSITE?
    You can share your experiences with Gelato CBD anywhere! Tell people about us in person, on your website, social platforms, and more. Make sure to provide your unique tracking link to earn a commission.
  • DO I NEED A WEBSITE/BLOG TO PARTICIPATE IN THE AFFILIATE PROGRAM?
    No, not at all. You can share about Gelato CBD anywhere you go. Share your experiences with Gelato CBD on your Instagram, at the gym, or just striking up a conversation with a random stranger. Be sure to provide all the details of where you’re most likely to share about Gelato CBD in your application!
  • HOW DO I TRACK MY SALES AND WHAT I’VE EARNED?
    Your Impact dashboard will show you a “snapshot” of your current marketing performance. You can find detailed financial information on the top right corner of your dashboard.
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